Meet Our Skilled Client Service Representatives

Emalee joined the Valley West Veterinary team in 2024. She has a genuine passion for animals and enjoys interacting with the diverse patients who come through the clinic.

Kristen has been on our Customer Service Team since 2009. Kristen has two cats named Ziggy and NuNu, and a Labrador Retriever named Toasted Marshmallow.

Laura, originally from Shrewsbury, WV, joined the Valley West team in October 2021, inspired by her love for animals. She shares her home with a cat named Jinx. In her spare time, Laura enjoys reading and traveling.

Margaret has been greeting pet owners at Elk Valley Veterinary Hospital since 2004. Her favorite part of the job is connecting with clients. She enjoys developing meaningful relationships with both our clients and our patients. Her goal is to make a difference every single day.

Shelia has been a member of the Valley West Client Service Team since 2000 and has been greeting pet owners for 24 years. She loves cats and has two of her own, Whiskers and Sammy U. Her interests include spending time with family, reading and gardening.

Traci joined the Elk Valley Customer Service Team in September 2018. She graduated in May 2016 from Central Michigan University with a Bachelor of Biology in Animal Science.